RETURNS

If you are unhappy with your order for any reason, we offer exchanges for store credit within 5 days of receiving your initial order on all unworn items, excluding sales and sale items.

To process an exchange, please send an email to customerservice@siennaswim.com We will email you a shipping label equipped with tracking to send the return and also send you a code via email so that you can order another item of your choosing. The code for store credit can be used on any item and will never expire.

We will send you the code within 1 business day after we send you the return label. That way you can order another item before inventory goes out of stock. All item/s sent back for store credit are to be in new, unwashed and unused condition with all tags attached. If they are not, we will charge the credit card on file.

Please return your item via the label provided within 3 business days.

We do not accept returns at this time unless the item is faulty. All of our products are quality controlled, however, in the unlikely event of a faulty item, please contact us as soon as possible at customerservice@siennaswim.com so we can email you a shipping label equipped with tracking. Once your item is returned to us, has been inspected and agreed to be faulty,
your original method of payment will be credited with a refund. Please allow 7 business days for your refund to be processed. You will be notified by email once finalized.

Regarding both Returns + Exchanges, please note the following:

For incorrect choice of purchase or change of mind there will be no refund, but we can offer store credit

We will provide a refund within 7 days of purchase only if the item is faulty

If you wish to exchange an item, you must initiate an exchange within 5 days of purchase and return your item via the label provided within 3 business days

All item/s sent back for store credit are to be in new, unwashed and unused condition with all tags attached

Sienna Swim will not be responsible for any items returned that are not returned in new condition

Sienna Swim will not accept your exchange if we consider the item/s used

There will be no exchange on sale items. All purchases on sale items are final